Ticket

The "Ticket" section comprises endpoints for creating, deleting, and managing tickets for users. This section empowers users to initiate, remove, and efficiently handle support tickets, ensuring effective communication and issue resolution with the support team.

Create ticket

POST {{BASE_URL}}/api/tickets

Create a ticket for the support team.

Headers

Name	Type	Description
Authorization*	String	Bearer Token

Request Body

Name	Type	Description
content*	String	message
subject*	String	subject
files*	[String]	[123456] | []

200: OK

"1990418667"

Get tickets

GET {{BASE_URL}}/api/tickets

Get all the tickets that the customer has created.

Headers

Name	Type	Description
Authorization*	String	Bearer Token

200: OK

[
    {
        "id": "1990450156",
        "createdAt": 1699351160000,
        "lastActivity": 1699351160971,
        "stage": 1,
        "subject": "Test"
    },
    {
        "id": "1990418667",
        "createdAt": 1699351201000,
        "lastActivity": 1699351201546,
        "stage": 1,
        "subject": "test1"
    }
]

Get ticket

GET {{BASE_URL}}/api/tickets/{id}

Get information on a specific ticket.

Path Parameters

Name	Type	Description
id*	String	Ticket ID (1990418667)

Headers

Name	Type	Description
Authorization*	String	Bearer Token

200: OK

{
    "id": "1990418667",
    "createdAt": 1699351201000,
    "updatedAt": 1699351202000,
    "content": "test1",
    "stage": 1,
    "subject": "test1"
}

Create nested

POST {{BASE_URL}}/api/tickets/{id}

Add another ticket to an already created ticket.

Path Parameters

Name	Type	Description
id*	String	Ticket ID (1990418667)

Headers

Name	Type	Description
Authorization*	String	Bearer Token

Request Body

Name	Type	Description
content*	String	message
subject*	String	subject
files*	[String]	[123456] | []

200: OK

{}

Close ticket

DELETE {{BASE_URL}}/api/tickets/{id}

Close a specific ticket.

Path Parameters

Name	Type	Description
id*	String	Ticket ID (1990418667)

Headers

Name	Type	Description
Authorization*	String	Bearer Token

204: No Content

{}